FleetPay Billing Solutions Ltd

This Privacy Policy has been updated and is effective as of February 05, 2026

FleetPay Billing Solutions Ltd (“FleetPay,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit fleetpaybilling.com (the “Website”) or use our services (the “Services”).

FleetPay Billing Solutions Ltd is a UK-registered company (Company Number: NI736711) providing global back-office and billing support services to small and mid-sized trucking companies, primarily located in the United States.

By accessing or using our Website or Services, you agree to this Privacy Policy.

1. Who We Are

Company Name: FleetPay Billing Solutions Ltd
Company Number: NI736711
Website: https://fleetpaybilling.com
Email: info@fleetpaybilling.com

Tel: +1 (469) 5679657
Address: 12–16 Bridge Street, Belfast, Northern Ireland, BT1 1LU

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you contact us, onboard as a client, or submit documents for service delivery. This may include:

• Contact information (name, company name, email address, phone number)
• Business information (carrier/MC or DOT number, fleet details)
• Service-related documentation and operational data, including but not limited to:
  • Freight invoices and billing records
  • Proof of Delivery (POD) documents
  • Rate confirmations and load details
  • Accounts receivable and factoring documentation
  • Driver pay calculation data and statements
  • Compliance and administrative documents provided by you

2.2 Information Collected Automatically

When you visit our Website, we may collect limited technical information such as:

• IP address
• Browser and device type
• Pages viewed and time spent on the Website

This data is used solely to maintain Website functionality and security.

2.3 Information from Third Parties

When necessary to provide Services, we may receive information from brokers, shippers, factoring companies, or your representatives strictly for operational purposes.

3. How We Use Your Information

We use collected information to:

• Provide billing, invoicing, POD management, payroll calculation, compliance support, and full back-office services
• Communicate regarding service delivery and document requests
• Maintain internal records and business operations
• Improve service quality and operational efficiency
• Protect against fraud, misuse, or unauthorized access
• Comply with legal and contractual obligations

We do not sell personal or business information.

4. Legal Basis for Processing

Where applicable under UK and international data protection laws, we process information based on:

• Performance of a contract
• Legitimate business interests
• Legal obligations
• Consent, where required

5. Sharing of Information

We may share information only as necessary and limited to the following:

5.1 Service Providers

Trusted vendors supporting hosting, document management, email, or accounting systems. These providers are contractually required to safeguard information.

5.2 Operational Partners

Brokers, shippers, or factoring companies only to complete invoicing, documentation submission, or payment follow-ups as instructed by you.

5.3 Legal Obligations

When required by law, court order, or lawful government request.

5.4 Business Transfers

In the event of a merger, acquisition, or restructuring, information may be transferred with appropriate protections.

6. Data Security

We implement reasonable technical and organizational measures to protect information. However, no online transmission or storage system can be guaranteed as 100% secure.

7. Data Retention

Information is retained only for as long as necessary to:

• Deliver Services
• Maintain business and financial records
• Comply with legal requirements
• Resolve disputes

Data is securely deleted or anonymized when no longer required.

8. Your Rights

Depending on your location, you may have rights to:

• Access your information
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent (where applicable)

Requests may be submitted to info@fleetpaybilling.com. Identity verification may be required.

9. U.S. State Privacy Rights (Including California)

If you are a resident of California or another U.S. state with applicable privacy laws, you may have rights under laws such as the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), subject to applicable exemptions for business-to-business data.

These

• The right to know what personal information we collect and use
• The right to request access to or deletion of personal information
• The right to correct inaccurate personal information
• The rights may include: right not to be discriminated against for exercising privacy rights

FleetPay Billing Solutions Ltd does not sell or share personal information for advertising or marketing purposes.

To exercise applicable rights, contact info@fleetpaybilling.com.

10. Cookies and Tracking

Our Website may use essential cookies required for functionality and security.
We do not currently use Google Analytics, Meta Pixel, CRM tracking, SMS tracking, or advertising cookies.

You may manage cookies through your browser settings.

11. International Data Transfers

As we operate globally and serve U.S.-based clients, information may be processed outside your country of residence, including in the United Kingdom and United States. Appropriate safeguards are applied where required.

12. Children’s Privacy

Our Services are intended for business users only. We do not knowingly collect information from individuals under 18 years of age.

13. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our Website.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our Website or Services constitutes acceptance of the updated policy.

15. Contact Us

For privacy-related questions or requests:

FleetPay Billing Solutions Ltd
Company Number: NI736711
Email: info@fleetpaybilling.com

Tel: +1 (469) 5679657
WhatsApp: +1 (469) 5679657
US Address: Dallas, Taxis, United States

UK Address: 12–16 Bridge Street, Belfast, BT1 1LU, United Kingdom